LEGAL INFORMATION

Privacy Notice

Learn how With You App collects, uses and protects your personal information.

Last updated: July 2026

In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations (hereinafter, the “Law”), this Privacy Notice is issued.

I

Data Controller

Who is responsible for your personal data?

With You App (hereinafter, the “Application”), with address at Plaza Perisur, Unit 22, Pachuca de Soto, Hidalgo, Postal Code 42080, is responsible for the processing of your personal data in accordance with the principles of lawfulness, consent, information, quality, purpose, loyalty, proportionality and accountability established by the Law.

Contact email info@withyouapp.mx
II

Personal Data Collected

Information obtained directly from users.

The Application directly collects the following personal data:

  • Email address

The Application does not collect sensitive personal data, as defined in Article 3, Section VI of the Law.

III

Purposes of Processing

How your information is used.

Personal data will be used for the following primary purposes, which are necessary for the existence, maintenance and fulfillment of the legal relationship:

  • User registration and authentication within the Application.
  • To facilitate access to content related to tourist places, sites and events.
  • To improve the user experience within the platform.

Data processing is strictly limited to facilitating the use of the Application as an informational tool for tourism-related purposes.

IV

Data Transfers

Disclosure of information to third parties.

In accordance with Articles 36 and 37 of the Law, you are hereby informed that:

Personal data will not be transferred to domestic or foreign third parties.
V

Security Measures

How personal information is protected.

The data controller implements the administrative, technical and physical security measures necessary to protect personal data against damage, loss, alteration, destruction, or unauthorized use, access or processing, in accordance with Article 19 of the Law.

VI

ARCO Rights

Your rights regarding your personal information.

The data subject has the right to exercise, at any time, the following rights:

Access
Rectification
Cancellation
Objection

The above rights may be exercised in accordance with Articles 22 through 27 of the Law.

To exercise ARCO rights, the data subject must send a request to info@withyouapp.mx , containing:

  • Full name of the data subject.
  • Associated email address.
  • A clear description of the right to be exercised.
  • A document proving identity.

The data controller will respond within a maximum period of 20 business days, in accordance with Article 32 of the Law.

VII

Revocation of Consent

How to withdraw authorization.

The data subject may revoke consent for the processing of personal data at any time by following the same procedure established for exercising ARCO rights, in accordance with Article 8 of the Law.

VIII

Use of Tracking Technologies

Cookies and similar technologies.

The Application may use cookies or similar technologies to improve the user experience without personally identifying the user, in compliance with applicable provisions.

IX

Changes to this Privacy Notice

Updates to legal or operational practices.

This Privacy Notice may be amended at any time to comply with legislative updates or operational changes. Any amendments will be made available through the Application or official communication channels.

CONTACT US

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Have questions, suggestions or need more information? Send us a message and our team will get back to you as soon as possible.

Office

Cancún, Quintana Roo, México

Schedule

Mon – Fri: 9:00 AM – 6:00 PM

Sat: 10:00 AM – 2:00 PM

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